The Student Service Design Challenge is a global design award that celebrates, encourages and inspires the next generation of designers. It's open to current students, and is supported by a group of trailblazing organisations, as part of their mission to involve young designers in finding people-centred and future-oriented services for people and the planet.
As a service design student, I like challenges and oppotunities to put my studies into practice. Therefore, when I learned about the Student Service Design Challenge early in january 2024, I did not hesitate for a second to embark on this experience. I joined with five other classmates, from the top left: Lucia Zacikova (1st year student), me (2nd year student), Anna Surovkova (1st year student), Karolina Nova (2nd year student), Jana Hanfova (2nd year student) and Magdalena Vesela Kopecka (2nd year student).
How to turn the tide on fragmented healthcare experiences?
Time-critical emergencies are still a major cause of death despite significant advances in prevention and therapy over the last 60 years. To enhance immediate action during time-critical emergencies and have an impact on the quality of life after such events, a comprehensive approach that involves people in Prevention, Immediate response, and Aftercare (PIA) is crucial.
We invite you to research, find strategies and design a service tailored to your local context by focusing on Prevention and/or Immediate response to impact on the quality of life after such emergencies.
More info here.
The first challenge was to conduct a thorough research in our local context, in this case in the Czech Republic, to understand the current situation around time-critical emergencies and identify the weak points in the system. This would later serve us to define the problem statement.